There is a potential pot of gold in international recruitment markets but significant risks need to be managed to ensure you are rewarded for your investment !
This Blog follows on from my previous Blog which set out the need to not only develop high performance recruitment and operational teams, but also ensure there is sufficient focus on managing the significant risks that will be faced.
In that Blog, I examined the first of the "4Cs". This Blog focuses on the second "C", Care. This probably the most important category as it focuses on your own staff and temporary workers as individuals.
As the graphic above shows, the key risks are associated with the following issues:
Illness - individuals will fall ill at sometime, have you got adequate medical insurance in place along with a Medical Assistance company that will adequately manage medical emergencies and achieve acceptable service levels?
Injury - as above, are appropriate arrangements in place and do you have Workers Compensation insurance?
Death - hopefully this will never occur, however if unfortunate circumstances arise, are your staff fully prepared to deal with family in a sensitive manner and manage arrangements with the authorities and police?
Insurance - as emphasised above, it is critical to have the necessary insurances in place, some which will be mandatory.
On/Off Board - efficiently managing the onboarding of temporary workers and mobilisation to an overseas location is important to ensure they start their assignment well and does not adversely impact on your reputation. Even more important is their offboarding, particularly if the assignment unexpectedly ends early.
Travel - you need to recognise that when transporting individuals around the world, you have a ‘duty of care’ to them in terms of ensuring they can travel safely and that the accommodation etc that you provide is safe and secure.
There are obviously other Care risks that need to be considered, some of which will be specific to where you are doing business and the manner in which you operate. It is essential to develop comprehensive risk mitigation plans to ensure your international growth continues to be successful. By effectively managing these risks, then you are on the right road to ensure success and “can put your head on your pillow at night and sleep easier”.
My mission as a Business Advisor is to champion best practice in risk and compliance for the professional recruitment sector, and extensive experience in international recruitment, enables SRC to help businesses consider and mitigate their risks, so they can enhance shareholder value through the adoption of best practice.
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